USER'S GUIDE
TECHNICAL ISSUES
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Having problems with your Zune device, software, or accessories, or with Zune marketplace or the Zune Social?
Read our Knowledge Base articles:
The most common HD player problems can be resolved by restarting the player. Read more
Your Zune is not detected by your computer or the Zune software. Read more
You receive an error message when you try to install the Zune software: "Microsoft update is required." Read more
You cannot update you Zune player's software. Read more
Troubleshooting Zune sign-in issues
Most popular articles
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Setup and installationGet help installing and setting up the Zune software.
Managing music, video, podcast, and photo collectionsDiscuss managing your media collections.
Zune playersShare your knowledge. Post your helpful tips or guides here. Have a player question? Let the community answer.
Zune marketplaceZune marketplace is loaded with music, videos and podcasts. Need assistance, ask the community.
Zune SocialQuestions on Zune card, Zune profile, messages and sharing in the Zune online community.
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For more information, visit the Learning Center.
